Post Mediation Process

You can apply for voluntary remediation one month after the last mediation session through our online application form. You can also apply by calling the MinLaw Enquiry Line at 1800 2255 529* during office hours

Non-Neighbour Disputes

If voluntary remediation does not materialise, you may choose to explore other options to address the dispute, which may include seeking legal advice or proceeding to file an application with the Courts. 

Neighbour Disputes from Tampines (During Pilot Phase)

If voluntary remediation does not materialise because the Respondent declines or fails to respond, you can apply for Directed Remediation by calling the MinLaw Enquiry Line at 1800 2255 529* during office hours. This means attendance at a CMC mediation session is compulsory for both parties.

Neighbour Disputes from all other Towns (During Pilot Phase)

If voluntary remediation does not materialise because the Respondent declines or fails to respond, we will issue you with an outcome letter. You have the option to file a claim at the CDRT.

*Please note that airtime charges may apply to calls made from mobile phones.