FAQs

Can the CMC accept cases involving neighbour disputes in private condominium or landed property?

We accept cases involving neighbour disputes both in public and private estates which include landed properties, condominiums and private apartments.

Why is the CMC accepting a mediation application without carrying out any investigations?

The CMC does not carry out investigations. Our primary focus is on facilitating discussions between disputing parties.

Through mediation, we aim to help parties communicate effectively, explore solutions and reach mutually beneficial agreements.

Do I need evidence to lodge a case with the CMC?

You do not have to produce any evidence before applying for mediation at the CMC.

How many people can attend the mediation session?

Excluding family disputes, we allow up to two persons from each party, who are directly involved with the dispute, to attend the mediation session.

For a satellite mediation session, only one person from each party will attend the session.

Can I get my family members/agent to attend the mediation session on my behalf?

If your family member or agent has been issued with a Power of Attorney to manage your affairs, you can authorise them to attend the session on your behalf.

For all other reasons, please contact us. 

For Court-Directed Mediation, only parties named in the Order of Court will attend the mediation session.

Can I get a lawyer to attend the mediation with me?

At the CMC, lawyers are not allowed to attend the mediation sessions with the parties. 

If you require legal advice, it is advisable to seek it separately before the mediation session.

If the Respondent ignores or declines the CMC invitation, what are my other options? Can I bring the case up to the Community Disputes Resolution Tribunals (CDRT)?

For voluntary mediation, we can only proceed to arrange a mediation session when both parties are willing to participate. 

Neighbour Disputes

If the Respondent declines or fails to respond to a mediation invitation, you have the option of filing a claim at the CDRT.

Other Relational Disputes

For other types of disputes, you may explore various options to address the dispute, including to seek legal advice or to file an application with the courts.

Can I record the mediation session?

The mediation at the CMC is a confidential process, as outlined in the CMC Act, Cap 49A.

To maintain confidentiality and to provide a safe space for parties to share without fear, no photography, videography or audio recording is allowed during the mediation session.

Should we realise that a recording has taken place, the party responsible will be asked to delete the content, in the presence of the mediators or the CMC officer.

Is a CMC Settlement Agreement legally binding?

Once a Settlement Agreement is signed, it is binding on the parties who signed it, which means that you can use the document as evidence to support legal proceedings.

Is the CMC recruiting any new volunteers?

The CMC recruits new volunteers every year, with applications closing at the end of September.

Only shortlisted candidates will be invited to attend the Selection Interviews, which are usually held from October to November each year.

I would like to request a briefing by the CMC.

Please call the MinLaw Enquiry Line at 1800 2255* 529 during office hours or submit your request using the online form here.

*Please note that airtime charges may apply to calls made from mobile phones.

Where do I obtain relevant reports or statistics about the CMC?

For specific CMC-related statistics, you may submit your request using the online form here.

 I would like to conduct a media interview.

Please call the MinLaw Enquiry Line at 1800 2255 529* during office hours or submit your request using the online form here stating the nature and purpose of your request.

*Please note that airtime charges may apply to calls made from mobile phones.

I would like to collaborate with the CMC on an event. Who can I speak to?

Please call the MinLaw Enquiry Line at 1800 2255 529* during office hours or submit your request using the online form here stating the nature and purpose of your request.

*Please note that airtime charges may apply to calls made from mobile phones.

My agency would like to request for CMC’s collaterals.

Please call the MinLaw Enquiry Line at 1800 2255 529* during office hours or submit your request using the online form here.

*Please note that airtime charges may apply to calls made from mobile phones.